Benefits:
- Competitive salary
Location
Fully Remote
Experience Level
Mid–Senior Level (5 or more years of relevant experience)
Role Overview
The Project Management Specialist supports the Project Management Office (PMO) by designing, implementing, and maintaining standardized project management processes, tools, and reporting. This role focuses on governance, metrics, and operational support to ensure IT projects are delivered consistently, transparently, and in alignment with organizational standards. The position partners closely with project managers, project leaders, and IT leadership.
Key Responsibilities
PMO Processes & Standards
- Design, implement, evaluate, and audit project management processes and templates
- Ensure alignment with project management best practices and PMBOK guidelines
- Support continuous improvement of PMO methodologies and controls
Metrics, Reporting & Performance Tracking
- Compile and analyze metrics related to project success, delivery performance, and resource productivity
- Track project costs, schedules, service levels, and performance indicators
- Provide accurate and timely data to support management decision‑making
Project Controls & Tools Administration
- Ensure project control systems are established and effectively maintained
- Administer and support project management software and tools
- Ensure project data is integrated, accurate, and accessible
Support & Enablement for Project Teams
- Serve as a resource to project managers and project leaders on PMO processes and tools
- Educate and assist teams in adopting standards and implementing improvements
- Provide administrative and operational support to active projects
Documentation & Knowledge Management
- Organize, maintain, and publish project‑related documentation
- Ensure documentation standards are followed and artifacts are easy to locate
- Support consistency, auditability, and knowledge transfer across the PMO
Stakeholder & Leadership Support
- Support approved projects as requested by program areas and IT leadership
- Coordinate with stakeholders to ensure project execution aligns with organizational priorities
Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience
- 5 or more years of IT experience including project management, customer service, or team coordination
- 5 or more years of experience working under general direction for mid‑level to senior‑level management
- 3 or more years of leadership experience managing or supporting complex IT or business projects
- Strong knowledge of project management tools, methodologies, and best practices
Preferred Qualifications
- Project Management Professional (PMP) certification
- Experience working within a formal PMO environment
- Experience supporting both IT and business‑focused project initiatives
Core Skills & Attributes
- Strong organizational and process‑driven mindset
- Excellent analytical and reporting skills
- Strong attention to detail and data accuracy
- Clear written and verbal communication skills
- Ability to support multiple projects and priorities concurrently
- Collaborative approach to working with project teams and leadership
- Commitment to consistency, governance, and continuous improvement
This is a remote position.
Established in 2004, Smart Tech Skills is a top technology and professional services firm specializing in innovative technologies.
Headquartered in Marlborough, MA, the company effectively addresses clients’ technology needs nationwide, making advanced technology management easier.
Headquartered in Marlborough, MA, the company effectively addresses clients’ technology needs nationwide, making advanced technology management easier.
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