PeopleSoft Systems Analyst
Hybrid - US
PeopleSoft Systems Analyst
Full Time • Hybrid - US
Benefits:
- Competitive salary
Location
Remote (Continental United States)
Mandatory Day 1 onsite in Austin, Texas for onboarding and equipment pickup (unreimbursed)
Occasional travel to Austin required (unreimbursed)
Role may transition to hybrid with up to 3 days onsite per week
Mandatory Day 1 onsite in Austin, Texas for onboarding and equipment pickup (unreimbursed)
Occasional travel to Austin required (unreimbursed)
Role may transition to hybrid with up to 3 days onsite per week
Experience Level
Senior Level (10 or more years of relevant experience)
Role Overview
Serve as a senior security-focused ERP consultant supporting the CAPPS program within a large multi-agency environment. This role is responsible for application security architecture, identity and access management, and operational support for HR/Payroll systems. The position combines security engineering, ERP system expertise, service desk operations, and governance oversight to ensure compliance, performance, and stability of mission-critical systems.
Key Responsibilities
Security Architecture & Identity Management
- Manage and enforce role-based access control and least-privilege access models
- Design and maintain segregation of duties rules and resolve conflicts across systems
- Review and validate security roles, permissions, and access configurations
- Monitor authentication, authorization, and privilege escalation activity for anomalies
- Investigate identity-related incidents including unauthorized access and account compromise
- Oversee secure integration using SAML, OAuth, OIDC, SCIM, and API-based methods
ERP Systems Support & Governance
- Provide technical support for CAPPS HR/Payroll systems and related integrations
- Ensure system changes, workflows, and configurations meet security and compliance standards
- Support expansion initiatives, upgrades, and system enhancements
- Validate system performance, accuracy, and operational stability
Design Review & Compliance Oversight
- Review architecture deliverables, system security plans, and disaster recovery designs
- Participate in design validation to assess performance, security, and scalability
- Ensure compliance with CAPPS standards, SDLC processes, and regulatory requirements
- Support WCAG 2.1 accessibility compliance and manage waiver processes
Service Desk & Incident Management
- Provide Level 2 support for complex incidents, troubleshooting, and configurations
- Manage tickets including break/fix, integrations, batch failures, and system issues
- Participate in Major Incident Management processes for critical issues
- Maintain accurate documentation and knowledge base resources
Integration, Data & Security Support
- Support data integration, data quality, and secure system interoperability
- Collaborate with internal teams and managed service providers
- Validate system changes for security impact and compliance adherence
- Support audit activities including SOC-1 compliance
Operations, Testing & Continuous Improvement
- Participate in disaster recovery and upgrade testing activities
- Support agency deployments and system expansion projects
- Identify opportunities to improve system security, performance, and efficiency
- Present updates and findings to user groups and stakeholders
Required Qualifications
- 10 or more years of experience supporting Texas state government systems
- 10 or more years of experience supporting enterprise application systems
- 10 or more years of experience in technical project management and strategic planning
- 10 or more years of experience preparing and presenting to executive stakeholders
- 10 or more years of experience working with CAPPS or similar ERP systems
- 10 or more years of experience interpreting contracts and managing vendor accountability
- 10 or more years of experience with data integration, data quality, and SDLC methodologies
- 10 or more years of experience with IT security and control practices
- 10 or more years of experience with PeopleSoft FSCM or HCM, PeopleTools, PeopleCode, SQL, PS Query, SQR, and Application Engine
- 10 or more years of experience supporting Oracle databases
- Experience supporting large multi-agency ERP environments
- 8 or more years of experience with IT service desk and ITIL frameworks
- 5 or more years of experience in a security analyst role overseeing managed service providers
- 5 or more years of experience with segregation of duties controls in multi-tenant systems
Preferred Qualifications
- Experience with software and hardware lifecycle management best practices
- Experience supporting CPA legacy statewide financial systems
- Experience developing technical specifications for procurement initiatives
Core Skills & Attributes
- Strong expertise in ERP security architecture and identity management
- Ability to manage complex multi-agency enterprise systems
- Strong analytical and risk assessment capabilities
- Excellent communication and executive presentation skills
- Strong incident management and troubleshooting skills
- High attention to compliance, governance, and security standards
- Ability to work independently and manage multiple priorities
- Strong documentation and process discipline
Flexible work from home options available.
Established in 2004, Smart Tech Skills is a top technology and professional services firm specializing in innovative technologies.
Headquartered in Marlborough, MA, the company effectively addresses clients’ technology needs nationwide, making advanced technology management easier.
Headquartered in Marlborough, MA, the company effectively addresses clients’ technology needs nationwide, making advanced technology management easier.
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