Location
Hybrid in Dauphin, PA.
Experience Level
Senior Level (7+ years of relevant experience).
Role Overview
We are seeking an experienced business and systems professional to support enterprise systems, business process optimization, and strategic initiatives. This role focuses on licensing and seed-to-sale systems, operational analysis, process improvement, compliance documentation, and regulatory programs. The position will support system implementation and production transitions while analyzing operational data and developing standardized business processes. The role will also coordinate technology-enabled initiatives involving permitting, compliance, and organizational improvement.
Key Responsibilities
Enterprise Systems & Implementation
Hybrid in Dauphin, PA.
Experience Level
Senior Level (7+ years of relevant experience).
Role Overview
We are seeking an experienced business and systems professional to support enterprise systems, business process optimization, and strategic initiatives. This role focuses on licensing and seed-to-sale systems, operational analysis, process improvement, compliance documentation, and regulatory programs. The position will support system implementation and production transitions while analyzing operational data and developing standardized business processes. The role will also coordinate technology-enabled initiatives involving permitting, compliance, and organizational improvement.
Key Responsibilities
Enterprise Systems & Implementation
- Support enterprise licensing and seed-to-sale system design, implementation, deployment, and operational transition.
- Coordinate production cutover and technology-enabled operational activities.
- Provide project coordination and advisory support for system and organizational improvement initiatives.
Data Analysis & Reporting
- Analyze operational, participant, practitioner, and product data to identify trends.
- Develop operational reporting, workforce analysis, and performance measurements to support leadership decisions.
- Prepare recurring regulatory reports and evaluate applications, agreements, and community-impact documentation.
Process Optimization & Documentation
- Develop SOPs, compliance documentation, and standardized business processes.
- Optimize workflows and support workforce planning activities.
- Identify opportunities for operational and business process improvement.
Strategic & Regulatory Initiatives
- Coordinate strategic and tactical initiatives involving permitting and regulatory compliance.
- Support regulatory programs and program expansion activities.
- Apply project management practices to operational improvement initiatives.
Required Qualifications
- 7+ years of experience in business process optimization, strategic initiatives, enterprise systems, or program/project support.
- Proficiency in enterprise licensing systems, seed-to-sale platforms, system implementation, and production cutover activities.
- Experience with data analysis, operational reporting, workforce analysis, and performance measurement.
- Experience in SOP development, process documentation, workflow optimization, and compliance operations.
- Experience with strategic planning, regulatory programs, permitting, project management, and operational improvement.
Preferred Qualifications
- Experience supporting enterprise system design, deployment, and operational transitions.
- Experience evaluating applications, agreements, and community-impact documentation within regulatory programs.
Core Skills & Attributes
- Strong analytical and problem-solving skills.
- Ability to coordinate complex strategic and operational initiatives.
- Detail-oriented approach to process documentation and compliance activities.
- Strong organizational and project coordination skills.
- Ability to support leadership decisions through clear operational analysis and reporting.
- Excellent verbal and written communication skills.
Flexible work from home options available.
Established in 2004, Smart Tech Skills is a top technology and professional services firm specializing in innovative technologies.
Headquartered in Marlborough, MA, the company effectively addresses clients’ technology needs nationwide, making advanced technology management easier.
Headquartered in Marlborough, MA, the company effectively addresses clients’ technology needs nationwide, making advanced technology management easier.
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